Terms and conditions International
Afroart collaborates with KLARNA CHECK OUT.
Orders payment
We accept payment with the credit cards VISA and Mastercard. Please follow the instructions presented during the payment. Afroart collaborates with KLARNA CHECK OUT. They have payment solutions that are SSL certified. Your data is encrypted and sent to the bank, which means that you trade with maximum security.
Swedish Tax
All prices listed on the website are including Swedish value added tax (VAT) of 25 %. Orders with delivery to countries outside the EU are exempt from VAT and deducted from the order when payment is made. Customs charges may apply dependent on the laws of the country to which the products are delivered. Any fees for tax and duty will be paid by the customer.
International delivery
Your goods will be sent within 7 days of receiving your order. Afroart cooperate with DHL. The package is delivered to your door. Please make sure someone is home to sign for the package, otherwise DHL will not leave the package there. This is done for security reasons. You will be notified via email when your package is on its way to you. If you have provided us with your mobile number, you will also receive notification via SMS.
Change of address
If you need to change the address after the order has been made, we will charge 250 SEK. (This covers the costs of DHL).
Product out of stock
Our webshop is updated frequently but sometimes it happens, unfortunately, that there is inaccurate information about the product. The result could be, that we do not have the item you ordered, in stock. On these occasions we will contact you.
International orders
Customers in Sweden, Finland, Norway, Denmark, Germany, United Kingdom, Austria, Belgium, Spain, Estonia, France, Ireland, Italy, the Netherlands and Switzerland can order directly from our webshop. For other countries, please contact our customer service at webshop@aworldofcraft.se
Exchange/Refund
You are entitled to refund items within 14 days of receiving your package. This does not include sale and reduced items, nor fabric sold per meter, underwear or socks. Please note that the product must be returned unused, in original packaging including tags. If you live in Norway it is important that you pay for both shipping and toll declaration, otherwise we can't receive your shipment. You, the customer, will pay the shipping to return the item. Normally it takes about 14 days from the date we received your return before you receive a refund.
Fill in the enclosed return and complaint form and send your return goods including your receipt or order confirmation to address:
A WORLD OF CRAFT Webshop
Lagerlöfsgatan 6
112 60 Stockholm
Sweden.
You will get a confirmation by email when we receive your return. In case of refund neither the original shipping cost nor the return shipping cost will be repaid. We will of course refund the shipping cost for your return if it’s due to mistakes made by us.